Shipping policy
At Al Prospira, every product is made to order with care. This allows us to maintain premium quality while reducing unnecessary waste.
Free Shipping
🚚 Enjoy FREE standard shipping on all orders over $75 (USD).
Shipping costs for orders below this amount are calculated automatically at checkout based on your location.
Order Processing
All products are made specifically for you after your order is placed.
Processing Time
2–5 business days
Orders placed on weekends or holidays begin processing on the next business day.
During holidays, product launches, or periods of high demand, processing may take slightly longer.
United States Shipping
After your order has been processed:
Standard Shipping
Estimated Delivery: 3–7 business days
Total Estimated Delivery Time
5–12 business days (Processing + Shipping)
International Shipping
We proudly ship to most countries worldwide.
Estimated delivery times after processing:
Canada
5–10 business days
United Kingdom
5–10 business days
Europe
5–12 business days
Australia & New Zealand
7–14 business days
Rest of the World
7–20 business days
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order ships, you'll automatically receive a confirmation email containing your tracking number.
Tracking information may take up to 48 hours to update after shipment.
Shipping Delays
While we strive to deliver every order on time, delivery estimates are not guaranteed.
Unexpected delays caused by:
Weather conditions
Customs inspections
Carrier delays
High shipping volumes
Public holidays
are unfortunately outside of our control.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly before completing your purchase.
If an incorrect address is provided, additional shipping charges may apply if the package needs to be resent.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.
We'll work with the shipping carrier to resolve the issue as quickly as possible.
Returns & Exchanges
Please visit our Returns & Exchanges Policy page for complete information regarding returns, replacements, and refunds.
Need Help?
If you have any questions regarding your shipment, feel free to contact us.
📧 support@alprospira.com
We aim to respond to all inquiries within 24–48 business hours.